Terms of Service

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

1. Introduction

Welcome to ZonGaming.shop ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and game development services. By accessing our website or engaging our services, you agree to be bound by these Terms.

2. Services Description

ZonGaming.shop provides professional game development services including:

  • Mobile game development for Android and iOS
  • AR/VR game creation
  • UI/UX design services
  • Game testing and quality assurance
  • Game publishing and marketing support
  • Prototyping and game design
  • 2D/3D art and animation
  • Ongoing support and maintenance

3. Service Agreement Process

3.1 Project Consultation

All projects begin with a consultation phase where we discuss your requirements, timeline, and budget. This consultation is provided free of charge and does not constitute a binding agreement.

3.2 Proposal and Contract

Following consultation, we will provide a detailed proposal including scope of work, timeline, milestones, and pricing. A formal contract will be executed before project commencement.

3.3 Project Milestones

Projects are typically divided into milestones with specific deliverables and payment schedules as outlined in the individual project contract.

4. Payment Terms

4.1 Pricing

All prices are quoted in USD unless otherwise specified. Pricing is based on project scope and complexity as outlined in individual contracts.

4.2 Payment Schedule

  • Initial deposit (typically 30-50%) required before project commencement
  • Milestone payments as specified in project contract
  • Final payment upon project completion and delivery

4.3 Late Payment

Late payments may result in project suspension and additional fees. Interest charges may apply to overdue amounts as specified in individual contracts.

5. Intellectual Property Rights

5.1 Client Ownership

Upon full payment, clients receive ownership rights to the final delivered game including source code, assets, and documentation as specified in the project contract.

5.2 Pre-existing IP

ZonGaming.shop retains rights to pre-existing intellectual property, tools, frameworks, and methodologies used in development.

5.3 Third-party Assets

Use of third-party assets (fonts, music, plugins) subject to their respective licenses. Client responsible for ensuring compliance with third-party licensing terms.

6. Project Delivery and Acceptance

6.1 Delivery Timeline

Project timelines are estimates based on project scope and client cooperation. Delays caused by client feedback, scope changes, or external factors may affect delivery dates.

6.2 Acceptance Period

Clients have 7 days to review and accept deliverables. Acceptance is deemed automatic if no feedback is provided within this period.

6.3 Revisions

Minor revisions are included as specified in project contracts. Major changes may require additional time and cost.

7. Client Responsibilities

  • Provide accurate and complete project requirements
  • Respond to requests for feedback within agreed timeframes
  • Provide necessary content, assets, and approvals promptly
  • Make payments according to agreed schedule
  • Comply with platform guidelines and legal requirements

8. Warranties and Disclaimers

8.1 Service Warranty

We warrant that services will be performed in a professional manner consistent with industry standards. We provide bug fixes and technical support as specified in individual contracts.

8.2 Disclaimer

Services are provided "as is" without warranty of merchantability or fitness for a particular purpose. We do not guarantee app store approval or commercial success.

9. Limitation of Liability

Our liability is limited to the amount paid for services. We are not liable for indirect, consequential, or punitive damages including lost profits or business interruption.

10. Confidentiality

We maintain strict confidentiality of client information and project details. Non-disclosure agreements may be executed for sensitive projects.

11. Project Cancellation

11.1 Client Cancellation

Clients may cancel projects with written notice. Cancellation fees apply based on work completed and resources committed.

11.2 Service Provider Cancellation

We reserve the right to cancel projects for breach of contract, non-payment, or illegal activities.

12. Modification of Services

Project scope changes require written approval and may affect timeline and cost. We will provide estimates for additional work before proceeding.

13. Support and Maintenance

Post-launch support is available as specified in individual contracts. Long-term maintenance agreements are available separately.

14. Dispute Resolution

Disputes will be resolved through good faith negotiation. If unsuccessful, disputes will be resolved through binding arbitration under Pakistani law.

15. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control including natural disasters, government actions, or technical failures.

16. Governing Law

These Terms are governed by the laws of Pakistan. Courts in Punjab, Pakistan have jurisdiction over disputes.

17. Severability

If any provision of these Terms is found invalid, the remaining provisions continue in full force and effect.

18. Updates to Terms

We may update these Terms periodically. Continued use of our services constitutes acceptance of revised Terms.

19. Contact Information

For questions about these Terms, contact us at:

  • Email: legal@zongaming.shop
  • Phone: +92 300 1234567
  • Address: Saddiqabad, Punjab, Pakistan
  • Business Hours: Monday - Friday: 9:00 AM - 6:00 PM (PKT)

20. Acceptance

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

These Terms of Service constitute a legally binding agreement. Please read carefully before engaging our services.