Privacy Policy

1. Introduction

Welcome to zongaming.shop ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zongaming.shop and use our game development services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website contact forms
• Request quotes or consultations
• Subscribe to our newsletter
• Engage with our customer support
• Enter into service agreements with us

This information may include:

• Full name
• Email address
• Phone number
• Company name and position
• Project requirements and specifications
• Payment information (processed through secure third-party processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our site
• Date and time of visits
• Device information

Cookies and Tracking Technologies

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

• Providing game development services
• Managing project communications
• Delivering completed projects and ongoing support
• Processing payments and managing billing

Business Operations

• Responding to your inquiries and support requests
• Sending project updates and important notifications
• Improving our services and website functionality
• Conducting business analysis and market research

Marketing and Communications

• Sending promotional materials and service updates (with your consent)
• Providing information about new services or special offers
• Building and maintaining client relationships

Legal and Security

• Complying with legal obligations
• Protecting against fraud and security threats
• Enforcing our terms of service
• Resolving disputes

4. How We Share Your Information

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email marketing services
• Analytics and performance monitoring
• Cloud storage services

Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders or legal processes
• Government investigations
• Protection of our rights and property
• Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the acquiring party, subject to the same privacy protections.

5. Data Security

We implement robust security measures to protect your personal information:

Technical Safeguards

• SSL encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication systems

Administrative Safeguards

• Employee training on privacy and security
• Limited access to personal information on a need-to-know basis
• Regular review of privacy practices
• Incident response procedures

Physical Safeguards

• Secure facilities for data storage
• Controlled access to physical systems
• Proper disposal of sensitive information

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Provide ongoing support for completed projects

Project-related information may be retained for up to 7 years after project completion for legal and business continuity purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

To exercise these rights, please contact us at privacy@zongaming.shop.

8. International Data Transfers

If you are located outside Pakistan, please note that your information may be transferred to and processed in Pakistan. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

12. Regional Privacy Rights

For EU Residents (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to be informed about data collection
• The right of access to your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making

For California Residents (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected
• The right to delete personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your rights

13. Contact Information

Definitions

• Personal Information: Any information that can be used to identify you as an individual
• Processing: Any operation performed on personal data, including collection, storage, use, and deletion
• Data Controller: The entity that determines how and why personal data is processed
• Data Processor: The entity that processes personal data on behalf of the data controller

Acknowledgment

This Privacy Policy is designed to comply with applicable privacy laws and regulations. For specific legal advice regarding privacy matters, please consult with a qualified attorney.